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Voice AI Agent
Chat AI Agent
     
     
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    Simplify Complex Escalations

    Solve Your Biggest CX Challenges Visually

    Shorten sales cycles, eliminate onboarding friction, resolve high-stakes issues on the first contact

    Latency

    Latency

    Provides consistently quick responses even under heavy conversational workloads.
    Accuracy

    Accuracy

    Enterprise-grade language understanding tuned for real-world conversations.
    Cost Efficiency

    Cost Efficiency

    Up to 70% lower operational costs through optimized inference architecture.
    Built for Scale

    Built for Scale

    Handles high-volume conversational workloads without performance drops.
    OPTIMIZED FOR YOUR WORKFLOWS

    Vertically Trained for Your Industry

    • Automate claims intake and policy inquiries
    • Ensure accurate, compliance-aware responses
    • Accelerate underwriting decisions and reduce processing times
    • Enable empathetic, compliant recovery conversations
    • Provide context-aware payment options and reminders
    • Improve recovery rates while reducing human agent escalations
    • Streamline loan applications and verification processes
    • Answer customer questions about products, eligibility, and repayment
    • Reduce processing errors and improve customer onboarding speed
    • Answer patient queries on appointments, insurance coverage, and policies
    • Automate administrative workflows while maintaining HIPAA compliance
    • Improve patient engagement and reduce staff workload
    • Handle account inquiries, transaction clarifications, and fraud alerts
    • Support live agents with real-time prompts and next-best actions
    • Deliver consistent, personalized banking experiences across channels
    • Enhance agent productivity with real-time assistance and summaries
    • Automate routine queries to reduce call volumes
    • Maintain consistent, high-quality customer interactions
    Real-Time and Asynchronous

    Deploy VoiceGPT Across Conversational Touchpoints

    Chat AI Agent

    Chat AI Agent

    Build advanced Chat AI for websites, messaging apps, and social platforms. VoiceGPT (FloatGPT) powered Chat AI Agents understand context, handle complex queries, collect data, qualify leads and drive conversions.

    Voice AI Agent

    Voice AI Agent

    Create voice-first AI Agents optimized for live conversations. VoiceGPT enables natural, low-latency interactions for customer support, sales, collections, and advisory use cases where immediacy and accuracy are critical.

    Real-Time Agent Assist

    Real-Time Agent Assist

    Empower human agents with real-time intelligence during live conversations. VoiceGPT analyzes interactions as they happen and delivers context-aware suggestions, next-best actions, knowledge retrieval, and call guidance.

    LLM-as-a-Service

    LLM-as-a-Service

    Access VoiceGPT as a scalable language intelligence platform through APIs. Integrate it into your existing systems to power custom applications, automate workflows, and embed advanced language understanding without managing model infrastructure.

    Focus Areas

    Built For

    Internal Employees

    Internal
    Employees

    Contact Center Agents

    Contact Center Agents

    Insurance Claims Representatives

    Insurance Claims Representatives

    Insurance Underwriters

    Insurance Underwriters

    Sales Agents

    Sales Agents

    Customers

    Customers

    Proof of Value

    What VoiceGPT Unlocks

    25-45%

    Reduction in Overall Contact Center Operating Costs

    30-50%

    Reduction in Average Handle Time (AHT)

    40%

    Increase in First-Contact Resolution (FCR)

    2x

    Agent Productivity Improvement

    20-35%

    Improvement in Conversion

    15-25%

    Reduction in Customer Call Abandonment

    Choose your environment

    Flexible Deployment Solutions

    VoiceGPT allows you to choose the environment that best suits your organization's needs and requirements

    Cloud Service

    Cloud Service

    Access VoiceGPT instantly as a fully managed cloud service. Ideal for organizations looking for rapid implementation, automatic updates, and minimal infrastructure overhead.

    Private Cloud

    Private Cloud

    Deploy VoiceGPT in a dedicated private cloud environment. Provides enhanced data isolation, greater control, and compliance with industry and regulatory standards.

    Decision Tree

    On-Premise

    Run VoiceGPT entirely within your own infrastructure. Best suited for organizations requiring maximum data control, strict security policies, or offline deployment capabilities.