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Trusted by the Best

punjab & sind bank
UCO
iob
premier auto credit
NIC-asia
Nbf
Focus Areas

Intelligently Designed Conversational AI for Banking

Simplify workflows and deliver faster, more personal experiences across retail, corporate, and digital-first banking environments.

Regional Banks

Customer Growth + Operational Efficiency Create hyper-personalized experiences, automate everyday workflows, and scale digital banking operations without increasing overhead.

Financial Institutions

Compliance Assurance + Process Intelligence Leverage AI-powered automation to ensure full regulatory compliance, streamline documentation, and modernize legacy processes.

Fintech

Speed-to-Market + Seamless Integration Launch new products faster, integrate AI Agents across apps and channels, and deliver frictionless digital journeys that build user trust.

Challenger Banks

Customer Engagement + Scalable Innovation Provide customers with 24x7 conversational banking, automated onboarding, and scale smarter with AI-native digital experiences.
Experience zone

Try It for Yourself

     
     
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    END-TO-END BANKING AUTOMATION

    Across Every Banking Workflow

    Chat AI

    Voice AI

    SMS/Text AI

    Email AI

    Deliver intelligent, human-like conversations across voice, chat, and messaging channels.

    • Deliver 24/7 banking via intelligent Chat AI that handles queries, transactions, and support, powered by RAG Cognitive Search.
    • Make digital onboarding easy for retail and corporate customers with guided, self-service journeys along with live chat fallback option.
    • Offer WhatsApp banking so customers can transact and get support on their preferred messaging app.
    • Automate inbound and outbound calls with smart Voice AI to manage support, sales, reminders, and collections efficiently.
    • Automate KYC review and approval workflows to accelerate customer activation and compliance.

    Automate 80% of customer engagement

    Real-Time Assist

    Copilot

    Two-Way Texting

    Real-Time Translation

    Live Chat

    Empower teams with instant insights and compliance automation.

    • Suggest next-best actions in real time on voice & chat – decision trees, nudges, workflows.
    • Use AI-driven product recommendations to support upselling, cross-selling and personalized offers.
    • Automatically extract, compare, summarize, and upload documents
    • Generate calls and chats summaries instantly, reducing after call work by 90%.
    • Ensures full SOP adherence and professionalism with Auto QA and contextual guidance.
    • Measure outcomes through detailed call and performance analytics covering 50+ insights.
    • Seamlessly collaborate with customers via live chat, audio-video sessions (chat-to-video or chat-to-audio), screen sharing, real-time two-way translation.
    • Instantly retrieve critical information from a large knowledge bases.

    Improve agent productivity by 25% or more

    Triage

    Route

    Resolve

    Eliminate manual gaps across the banking value chain.

    • Extract and validate customer details from submitted documents.
    • Match incoming docs/statements with internal systems.
    • Route service requests (loans, deposits, disputes) to the right team.
    • Collect and organize dispute evidence for chargebacks.

    Reduce email handling time by 90%

    no-code platform

    See What UNO Can Do

    LLM-powered workflows. Cognitive search. Seamless integration. Flexible deployment.
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    Achievements

    Trusted. Proven. Recognized.

    Case studies

    What Our Customers Are Achieving

    Pre-Integrations

    Readily Connects with Tech Stack

    Finastra
    q2-logo
    i-exceed-Hi-Res
    infosys-finacle
    genesys
    Avaya
    ameyo
    five9
    Cisco
    NICE-CXone
    fortified operations

    Enterprise-Grade Protection

    enterprise grade protection
    Designed to Outperform

    Experience the Floatbot Advantage

    1

    Built Better

    Deeper tech, built with 500K lines of code. FloatGPT, proprietary LLM delivers enterprise-grade performance with zero hallucinations.

    2

    Private, Compliant, Blazing Fast AI

    Private by design and low latency by build. Trained in narrow models to ensure full control and regulatory compliance.

    3

    Every Channel, Every Format

    Go truly multimodal with support for voice, chat, email, SMS, images, documents, and spreadsheets.

    4

    Banking Bots, Ready to Go

    Deploy pre-trained AI Agent built for retail & corporate banks – fully integrated for instant value.

    5

    Goal-Driven Analytics

    Scalable insights, cross-platform integrations, and outcome-focused reports.

    6

    One Platform, All your Needs

    Full AI workflow – from first contact to closure with a single vendor that scales as you grow.

    FAQs

    Yes. Floatbot.AI is pre-integrated with popular core banking systems, CRMs, and payment gateways, other systems can also be integrated using custom APIs. This enables complete end-to-end process automation.

    Yes. Floatbot uses strong encryption, RBAC, authentication, and PII masking. The platform follows compliance standards like GDPR, SOC 2, PCI and supports on-prem or private-cloud deployments for additional data control.

    Absolutely. Floatbot supports 100+ languages, enabling banks to serve regional, national, and global audiences through both text and voice channels.

    Yes. Complex or sensitive queries can be transferred seamlessly to live agents with full context, conversation history, and required customer data.

    Banks can choose cloud, private cloud, on-premise, or hybrid deployments, depending on compliance, IT strategy, and data security requirements.

    Most banking use cases can be deployed within 4 to 6 weeks, depending on workflow complexity, integration requirements, and compliance needs.